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zip oyster card


Top up or buy season ticket Buy a Travelcard or add pay as you go credit to your Oyster card. Please make a journey using the Oyster card and try again the next day. Children aged 11-15 can get free and discounted travel on all our transport services with a Zip Oyster photocard. To do this we provide them with journey data derived from our Oyster ticketing systems that has been processed, replacing data, where required, with alternative identifiers (pseudonyms) so that it isn't possible to identify an individual customer. Scanned image of your passport details page (which includes your photograph and passport number) 3. Information about the Zip card holder (you), which includes name, address, date of birth, photograph, and telephone number 2. It's likely that we'll need to update this statement from time to time, so check back here regularly to find out more. These requests will be assessed on a case-by-case basis and take into account privacy considerations before a disclosure is made. If you contact our Customer Services in connection with your Zip card, we will create a record of this. We'll post your 11-15 Zip Oyster … Under data protection legislation, TfL is only allowed to use personal information if we have a proper reason or 'legal basis' to do so. Where you have given your consent to TfL, for example: you have asked the contact centre to resolve an issue or complaint for you. In doing so, the Metropolitan Police Service (MPS), City of London Police and British Transport Police may inform us if you incur a criminal conviction or other legal sanction for an offence committed on London's public transport network. Plan a journey and favourite it for quick access in the future, Choose postcodes, stations and places for quick journey planning, Direct Vision Standard and the HGV safety permit scheme, London Fire and Emergency Planning Authority, Information about the Zip card holder (you), which includes name, address, date of birth, photograph, and telephone number, Scanned image of your passport details page (which includes your photograph and passport number), Information about your parent/guardian, which includes name, email address, The name of your educational establishment or training provider, Payment card information or bank account and sort code numbers, Transaction information (when and where you topped up your balance or purchased a season ticket, or were issued with a refund), Enquiries, complaints or other correspondence from you or your nominated parent/guardian, to undertake activities to promote and encourage safe, integrated, efficient and economic transport facilities and services, and to deliver the Mayor's Transport Strategy. Find out more. Apply online for a Zip Oyster photocard – it’s quick and easy A colour, digital photo of the applicant A credit or debit card to pay the £20.00 administration fee. 11-15 Zip Oyster photocards expire on 30 September in the year after your child's 16th birthday. We may use aggregated or depersonalised Oyster journey data to undertake intelligence, analysis and research activities to identify and inform responses to a number of issues including: TfL uses an external service provider to process your application, issue your photo card and operate the photo card scheme on a day to day basis, including Customer Services support. If your child was 15 on 31 August, they can still apply for and use an 11-15 Zip Oyster photocard, even though they'll use it when they're 16. The post office validates Zip card applications on our behalf when you're unable to do this online. Elena Zennaro ha lanciato questa petizione e l'ha diretta a Boris Johnson e a 1 altro/altra. The Pay as you go Oyster card is the cheapest way to pay for single tickets on the underground. Arriviamo a 1.500. To use an Oyster card, touch the card on the yellow reader at the gates as you enter and end your journey. IP addresses collected when you or parent/guardian access your TfL online account are retained for 13 months. For access to other personal information please see the section on Subject Access requests in Access your data. Children’s ZIP Oyster cards, London Freedom Pass, 60+ London Oyster photocard and Veterans Oyster photocard holders can NOT travel free on the these routes If you’re travelling between Gatwick Airport and London Victoria, please be aware that there are two fares in operation. If you have a contactless and Oyster account for a non-Zip Oyster photocard, you need to use a different email address to create a photocard web account. In some circumstances, disclosures of personal data to the police (and other law enforcement agencies) are permitted by data protection legislation, if they relate to the prevention or detection of crime and/or the apprehension or prosecution of offenders. Use your current Oyster card to create an account. Visitor Oyster cards, Oyster cards and contactless payment cards are the cheapest way to travel in London. The personal information we hold about you or your parent/guardian includes: If you apply online for a 5-10, 11-15 or 16+ Zip card, you will need to verify your date of birth by entering your passport number. Under data protection legislation we have to let you know when we use your personal information to do something 'automatically' using our computers or other systems, or make an automated decision (without human intervention) that significantly affects you. If you've had your travel concession suspended or withdrawn for breaching the Behaviour Code, you can earn it back by volunteering in your local community. It is promoted by Transport for London and can be used on travel modes across London including London Underground, London Buses, the Docklands Light Railway (DLR), … For journeys in central London (zone 1), ticket prices are more than 50% cheaper with an Oyster card. We will be travelling to London for the 1st time in December and staying in Lambeth. A parent or guardian can then apply for a 16+ Zip Oyster photocard. Your continued use of the site will mean that you accept those revisions. If you use your Zip card on National Rail services, we may share your personal data with relevant train operating companies for the purposes of customer service, and fraud prevention and detection. The image must show the photo, personal details and passport number, Details from your child's machine-readable passport to verify their identity (if you don't have one, you must apply four weeks in advance), 50% off adult-rate pay as you go fares and daily caps on bus, Tube, tram, DLR, London Overground, TfL Rail and most National Rail services, Any Tube, London Overground or TfL Rail station, Victoria National Rail station ticket office. You'll need to go a Post Office to complete your application. The personal information we hold about you or your parent/guardian includes: 1. Your … This helps TfL monitor for things like online fraud, for example when people apply for online refunds. An alternative to Zip Oyster Cards(£10 - £20 depending on the age group) for short term visitors is to get a Visitor Oyster card which costs £3. Answer 1 of 16: I have a 14 year old. If you are due a refund as a result of TfL auto completing your journey (eg if you were originally charged a maximum single fare), we will also automatically load the refund amount to your Zip card. Children aged over 10 years and 11 months, and under 16 on 31 August can get an 11-15 Zip Oyster photocard. A standard Oyster card is a blue credit-card-sized stored-value contact-less smart-card. If we withdraw or suspend your travel concession, or are considering doing so, due to a failure to comply with the Behaviour Code, we will write to your parent or guardian. For further assistance, please contact TfL Customer Services on 0343 222 1234 (8am - 8pm). ), A colour image of your child' machine readable passport. To buy a discounted Off-Peak Day Travelcard at London Overground, TfL Rail, National Rail Station ticket office or Visitor Centre, you must show your Railcard or Annual Gold Card to staff. ‎Manage your adult Oyster and contactless cards on the move with the app. If you have a contactless and Oyster account for a non-Zip Oyster photocard, you need to use a different email address to create a photocard web account. Children aged over 10 years and 11 months, and under 16 on 31 August can get an 11-15 Zip Oyster photocard. Don't worry about whether a 1-day Travelcard would be cheaper than using an Oyster card or a contactless payment/Apple Pay for your bus and Tube fares - however many journeys you make, the Oyster card/contactless payment card/Apple Pay will automatically cap the day's charges at cheapest ticket or combination of tickets. TfL may also receive or disclose personal information about customers in relation to certain emergency situations or other incidents that require an immediate response. It is a quick and easy way to pay for single journeys on bus, Tube, tram, DLR, London Overground, TfL Rail, Emirates Air Line cable car, Thames Clippers River Bus and most National Rail services in London. Such information may be used as the basis for the withdrawal of your Zip card, and TfL may inform the police of any decision to withdraw your concession. Children travel free, or at discounted fares, on London’s public transport system, making it a great option for families and students. Each police request to TfL is dealt with on a strictly case-by-case basis to ensure that any such disclosure is lawful and in accordance with data protection legislation. If your parent/guardian would like to close their Oyster Photocard web account, they should contact Customer Services or contact our Privacy and Data Protection team. If we withdraw your travel concession, we will write to your parent or guardian, signposting a number of organisations that offer appropriate volunteering opportunities. Before doing this, an authorised Metropolitan Police officer, British Transport Police officer or TfL employee will check against the information we hold (that you supplied to us on your application form) to ensure that you are the holder of the concessionary photocard. Children aged 11-15 can get free and discounted travel on all our transport services with a Zip Oyster photocard. If you have not yet provided us with a security question and answer, and you have not used the Oyster card to travel in the last 8 weeks you will be unable to create an account. Information about the Zip card holder (you), which includes name, address, date of birth, photograph, and telephone number 2. We will also contact you or parent/guardian near the expiry date of the Zip card to tell you about your future ticketing options. There are a number of versions of this card, however for the purposes of this post we’re going to focus on the standard blue Oyster card that you can purchase in London from most train and tube stations. The personal information we hold about you or your parent/guardian includes: 1. TfL will use aggregated or depersonalised Oyster journey information to carry out research and analysis, for example, to look at travel demand, provide customers with information on how busy stations are at particular times and to make improvements to our transport services. Oyster Card – The Oyster card is a London-wide rechargeable card, designed to be re-used, and accepted on pretty much every form of London transport. This includes payment card data which is handled in accordance with the Payment Card Industry Data Security Standard ('PCI DSS'). Children aged 5-15 can get a discounted Off-Peak Zones 1-6 or 1-9 Day Travelcard, when accompanied by an adult buying a discounted Off-Peak Zones 1-6 or 1-9 Day Travelcard at a ticket machine, using a valid: When travelling, you must accompany children whilst using your discounted Off-Peak Day Travelcard. We retain data about the individual journeys made using your Zip card for eight weeks after the card is used. TfL will retain personal information in line with its data retention policies. I was looking into the zip oyster cards but I'm confused whether I can pick them up at Gatwick or not. We take the privacy of our customers very seriously and a range of robust policies, processes and technical measures are in place to control and safeguard access to, and use of, personal information associated with Zip cards. The Oyster card is a payment method for public transport in London (and certain areas around it) in the United Kingdom. If you or your nominated parent/guardian signs in to your online account, TfL will collect the IP address used by your device for the purpose of fraud prevention and detection. This page explains how Transport for London (TfL) uses your personal information when you apply for, or use, a 5-10, 11-15 or 16+ Zip Oyster photocard (Zip card). This must be in .png or .jpg format and be less than 6MB. Any such processing is subject to appropriate contractual safeguards and carried out in accordance with the requirements of UK and EU privacy legislation. (If … A standard Oyster card is a blue credit-card-sized stored-value contact-less smart-card. Top up anytime, anywhere and manage your cards on the go. Anyone with access to personal information held in TfL's systems is required to complete TfL's privacy and data protection training on an annual basis. If you appeal against a penalty fare notice issued on a National rail service and you state that you used your Zip card for that journey, the independent appeals body may verify the information you provide against journey data held in our ticketing systems. Applying online. In the case of Oyster, there are a number of these 'legal grounds' we rely on, which are: The personal information we hold is provided by you or your parent/guardian when you apply for your Zip card. This is strictly for the purpose of assessing your appeal, and any information sharing is managed in accordance with relevant privacy and data protection legislation. You cannot get an Oyster card with a discounted or child-rate season ticket from Oyster online. They send the information to our service provider who issues your photocard. Plan a journey and favourite it for quick access in the future, Choose postcodes, stations and places for quick journey planning, London Fire and Emergency Planning Authority, Child rate pay as you go fares on Tube, DLR, London Overground, TfL Rail (excluding between West Drayton and Reading) and Emirates Air Line, A colour image of your child' machine readable passport. When you apply, you agree that Zip Oyster photocard holders will comply with our Young Person's Behaviour Code. (If … Order a 5-10, 11-15 or 16+ Oyster photocard for another child; Report a photocard lost/stolen or damaged; Order a replacement Oyster photocard; You can also link existing 5-10, 11-15 or 16+ Oyster photocards to your web account. Oyster cards are electronic smartcards that are used to pay for public transport in London. A Visitor Oyster card is a smartcard pre-loaded with pay as you go credit that you can use to travel in London. Alternatively, you can download a verification letter from your TfL account and take it to a London post office with proof of your age (this can be a passport, European ID card, birth certificate or biometric residency permit). In May 2020, it was revealed that in order to minimise overcrowding on public transport, and as part of the government’s Covid-19 bailout package for Transport for London, free or discounted public transport for under-18s in the city is to be scrapped. Should I apply for the 11-15 zip Oyster card online? 1.2. an applicant aged 18 or over who is applying for a 16+ Zip Oyster photocard for themselves 1.3. We'll post your 11-15 Zip Oyster photocard to you within one week of applying. We may also proactively issue you a refund if we can see from your journey history that you have been affected by a major disruption or incident that has severely impacted your travel. Scanned image of your passport details page (which includes your photograph and passport number) 3. You can contact the Data Protection Officer by email at dpo@tfl.gov.uk. A parent or guardian must apply for an 11-15 Zip Oyster photocard. TfL also uses external service providers to operate 'back office' technical services and customer database management. The Oyster card is a payment method for public transport in London (and certain areas around it) in the United Kingdom. Use an Oyster card to pay as you go to travel on our transport. Apply online for a Zip Oyster photocard – it’s quick and easy A colour, digital photo of the applicant A credit or debit card to pay the £10.00 administration fee. If we can verify your child's identity online, we'll post their 11-15 Zip Oyster photocard within one week of applying. TfL does not pass any personal information directly to volunteering providers for the Earn Your Travel Back scheme. If you have a contactless and Oyster account for a non-Zip Oyster photocard, you need to use a different email address to create a photocard web account. 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Your journey information about customers in relation to certain emergency situations or other that! Describes how long that information is kept and the circumstances in which we might disclose to! Information directly to volunteering providers for the 11-15 Zip Oyster cards and contactless payment cards are the way. Be 15 when we arrive in London considerations before a disclosure is.... - 8pm ) parent/guardian, which includes name, email address 4 can contact the data legislation. Adult Oyster and contactless payment cards are electronic smartcards that are used to pay for public transport in (! Fraudulent transactions https: //tfl.gov.uk/fares/free-and-discounted-travel/16-plus-zip-oyster-photocard children aged over 10 years and 11,! Information about how visitors use this to identify you zip oyster card an individual all academic research is carried out in with. Airport and departing Dec 16 on the move with the app verified your age Oyster and contactless cards... 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